Homeless & Housing Services Case Manager
Housing & Emergent Needs Case Manager
Metro Lutheran Ministry seeks a dynamic, motivated candidate for the position of Housing & Emergent Needs Case Manager. For 53 years, MLM has provided emergency and supportive services to low-income, homeless, and at-risk households in the greater Kansas City area. The Housing & Emergent Needs Case Manager will be an integral part of MLM's Empowerment & Case Management Team.
The Housing & Emergent Needs Case Manager administers homelessness prevention, eviction prevention, rapid re-housing, and other emergency needs assistance focused on those who are experiencing homelessness, or are at-risk of homelessness in the greater Kansas City area. Services include the provision of private, state, and federally funded rent & utility assistance and related case management, emergency shelter hotel vouchers, ID & birth certificates, and clothing & furniture vouchers, and AccessKC vouchers (formerly Kansas City Medicine Cabinet). At a single point in time, the Housing & Emergent Needs Case Manager will have a Homelessness Prevention case load of approximately 10-15 households, 2-5 Emergency Shelter voucher households, and varying emergent needs assistance clients at a point in time. The case manager will promote each service participant’s strengths and advance well-being, with the goal of facilitating progression from homelessness or near-homelessness to long-term housing stability.
This position will office in Midtown KCMO - Jackson County 2 days per week, and KC North - Clay County 3 days per week, at MLM's Central & Northland service sites.
Work Schedule: Monday- Friday; 8:30am – 5:00pm; some weekends or evenings as neededDuties and Responsibilities: The Case Manager shall possess excellent communication skills and demonstrate patience and kindness while working under pressure, delivering quality service. A positive attitude, being a hard worker, and a willingness to take on tasks that may pivot is vital. The Case Manager will support homeless and at-risk participants, utilizing a strengths-based model, by performing the following:
• Assess needs to determine financial assistance utilizing progressive engagement strategies• Advocate for participants with landlords and utility companies
• Establish landlord relationships
• Perform housing inspections
• Provide client-centered case management, utilizing a low-barrier, Housing First model
• Connect participants to appropriate community resources, such as financial assistance, mental health treatment, housing, employment, healthcare, and others as identified by need
• Collaborate with community partners to ensure that interventions and community support services are available and easily accessible
• Provide emergency rent & utility assistance, emergency shelter hotel vouchers, vouchers for ID & birth certificates, and vouchers for KC Medicine Cabinet to walk-in or scheduled clients.
• Facilitate connection to internal MLM programming, including FOC, pantry, and other services
• Enter & maintain written and online HMIS & other database participant case files in accordance with homelessness prevention or other funder requirements
• Accurately perform reporting and compliance duties in a timely fashion
• Perform Coordinated Entry assessments for Region 4 of the MO BoS CoC
• Attend Coordinated Entry, Continuum of Care, or other community partner meetings as scheduled
• Other duties as assigned
Job Qualifications: Bachelor’s in Social Work, Sociology, or Psychology preferred, but not required. Experience working with homeless or at-risk households, or a combination of education and experience is preferred.
Current KS/MO driver’s license and proof of insurance (must submit to driving record and criminal background check).
This is a full-time, exempt position. Work location will be in Kansas City, MO - Northland and Kansas City, MO - Midtown. Salary range is $40,000-$45,000 annually, DOQ. Benefits include 12 paid holidays, 20 days paid vacation pro-rated based on date of hire & re-earned annually, 100% employer paid health, dental, vision, short and long term disability insurance, partial employer paid dependent insurance coverage, 403b with 3% match, life insurance, staff parties, you get to save the world, and be part of an amazing team of people who all like and support each other.
Metro Lutheran Ministry is an Equal Opportunity EmployerApplication may be made online with submission of a cover letter and resume HERE
Job Type: Full Time
Salary Range: $30,000 - 49,999
