Intake Coordinator

INTAKE COORDINATOR POSITION

MARCH Inc. is seeking to fill a full-time Intake Coordinator position. Intake Coordinators gather data and verify program eligibility. Travel is not required.

Job Description

The Intake Coordinator shall work directly with the courts and sometimes challenging clients, explain services to clients and professionals, and refer cases for scheduling to the internal Case Coordinator. 

Duties: Customer care and “service sales” on phones and email, scheduling mediations, data entry and case management in MyCase (a cloud-based case management system), fee collection, administrative support, collaborate with court regarding court orders, collaborate with Office of Child Support Services regarding case eligibility, e-file non-compliance reports to courts, basic office management, assist with special projects (trainings, fundraising, accounting, social media, outreach, website, Conference, payroll, SIMPLE IRA management), all other duties as assigned.  

Skills: customer service and phone skills, data entry, proficient in Word and Excel, experience in legal field/child support a plus. Experience with Quickbooks Online, MyCase and ADP a plus.

Full-time salary $40,000 a year. Health insurance stipend (currently $5200 a year). Eligible for one week vacation after six months. Annual raise determined by the Federal COLA (Cost of Living Adjustment). 120 hours of Paid Time Off. Paid Federal and State Holidays. 401k eligible (Up to 3% salary match). Professional development opportunities. 

Office hours and location: Mon-Fri. 8am-5pm. 2 S. Water St., Liberty MO 64068 (off downtown square)

Email resume to Executive Director Dawn Kuhlman at dkuhlman@marchmediation.org or call 816-708-2714.