Director of Finance & Operations

Summary
Nonprofit Connect: Network. Learn. Grow. serves the nonprofit community through education and training, organizational resources, and career networking so purpose-driven organizations can more effectively achieve their missions. Nonprofit Connect, a membership-based organization, continues to grow to meet the increasing needs of the nonprofit sector as a collaborative response and responsive partner. The organization serves nearly 900 members and organizations, representing 26,000+ nonprofit professionals. 
 
The Director of Finance & Operations is a senior leadership role for the small staff organization, which combines strategic oversight and hands-on management of Nonprofit Connect’s internal operations and financial systems. The role requires a strong operational mindset, sound financial acumen, and a proactive approach to risk and sustainability. The Director of Finance & Operations reports to the President & CEO.
 
Responsibilities
The qualified candidate must be a skillful experienced nonprofit leader, as this position has considerable responsibility, oversight and management of organizational operations and financial reporting of the organization’s $1.3 million annual budget and $2.6 million managed portfolio investments. Key responsibility areas include: finance, accounting, operating procedures, administrative policy, human resources, facility management, risk management and vendor relationship management.
 
Essential Functions

• Financial Accounting & Administration: Responsible for financial accounting, management, and oversight of operations including facility and equipment management. The qualified candidate must be proficient in accounting and the utilization of QuickBooks software and be familiar with nonprofit accounting practices. Experience with membership and nonprofit accounting will be helpful.
  • Lead financial operations including accounts payable/receivable, payroll processing, monthly financial reporting, and reconciliations.
  • Manage the organization’s budget development and financial forecasting.
  • Coordinate annual audit and IRS Form 990 filing.
  • Partner with external accountants to ensure adherence to nonprofit accounting standards.
  • Produce monthly financial reports and dashboards for leadership, Finance Committee and the Board of Directors and support reporting during meetings.
• Operations & Administration: Ensure Nonprofit Connect maintains an operationally excellent mindset, focused on improving the quality and efficiency of our office, services, and benefits while participating in carrying out routines.
  • Direct daily internal operations, including process and workflow management.
  • Develop and implement performance dashboards and operational protocols.
  • Serve as point of contact and relationship manager for landlord, property management, parking, and equipment vendors.
  • Oversee office systems, facilities maintenance, and equipment performance.
• Human Resources & Compliance: Lead HR functions while ensuring compliance with employment law, internal policies, insurance and benefits administration.
  • Support inclusive policy and best practices for high-performance team culture.
  • Ensure compliance with HR policies, benefits administration, and employment law.
  • Maintain up-to-date organizational policies and procedures focused on nonprofit best practices and supportive of a collaborative and inclusive team culture.
  • Manage annual tax filings (city/state) and organizational insurance policy renewals.
• Vendor & Technology Management: Maintains and evaluates vendor relationships and technology systems to support operational needs and strategic priorities.
  • Maintain relationships with key service vendors (e.g., accounting, IT, facilities).
  • Support ongoing technology modernization aligned with organizational growth.
• Risk Management & Sustainability: Identifies organizational risks and develops solutions that align with long-term sustainability and operational resilience.
  • Identify and mitigate operational risks with a focus on long-term sustainability.
  • Contribute to organizational strategy by anticipating operational challenges and proposing solutions through policy adoption and sound operating procedures. 

• This position reports to the President & CEO.
• This position does not supervise or provide direct management of other staff roles.

• Provide excellent customer service.
• Assist with general office operations and daily tasks.
• May assist with program facilitation, deliver content or teach subject matter, as deemed appropriate based on the topic.
• Support organization events and programs through in-person attendance, as needed.
• Other duties as assigned and necessary.

• Minimum 5–7 years of experience in nonprofit operations, finance, or administration.
• Proficiency in QuickBooks and Microsoft Office Suite (especially Excel).
• Familiarity with nonprofit financial management, audit processes, and 990 filings.
• Experience with CRM or membership databases preferred (e.g., GrowthZone).
• Strong interpersonal, analytical, and problem-solving skills.
• Demonstrated ability to manage multiple priorities and meet deadlines.
• Commitment to the mission and values of the nonprofit sector.
• Great ability to solve problems and identify possible outcomes from a variety of solutions.
• Excellent communication skills with a friendly, sincere, and helpful problem-solving approach to building relationships with staff and members.
• Proficiency with standard Microsoft Office programs including Excel, Word, Outlook, and PowerPoint, general knowledge of QuickBooks, and willingness and ability to learn and use new software, including membership database.
• Maintain a personal professional presence, including appropriate/required business and business-casual attire.
• Successful candidate will be expected to obtain their insurance broker license by studying and sitting for the state licensing exam, within 90 days of hire. Expenses associated with such will be fully paid for and covered by the organization.

• This position will receive full benefits, including 100% employer-paid health, dental, vision, life, and long-term disability insurance, as well as paid holidays and a generous PTO policy.
• Salary range for the position is $70,000 to $82,000.

• Qualified candidates who meet the criteria set forth above, may apply by submitting a cover letter and resume to resumes@npconnect.org.
• A review of resumes will begin May 6 and continue until the position is filled.