Redirection Associate (Food Rescue and Volunteer Engagement)

Redirection Associate

Summary of Position 

The Redirection Associate supports all operations related to the mobilization of volunteers and food rescue and redirection in the Kanbe’s Warehouse. This position works with volunteers and the Redirection Program Team to sort produce, maintain quality standards, and keep the warehouse environment clean and organized.  Ideal candidates enjoy hands-on work, interacting with volunteers, and contributing to a mission-driven nonprofit environment. This position reports to the Redirection Program Manager.

Required Skills

• Excellent communication and interpersonal skills

• Organizational skills

• Attention to detail

• Able to lift 40lbs

• Ability to stand and work for long periods of time

• Able to operate a manual pallet jack (with training)

• Ability to follow procedures and work efficiently in a fast-paced environment

• Ability to work outside the traditional workweek hours as needed (including up to 8pm some weekday evenings and weekends)

Preferred Skills

• Experience with fresh produce handling

• Inventory management 

• Experience with youth programming

• Electric Pallet Jack & Forklift certification (Available through Kanbe’s if required for this role)

• Food Handler’s Card

Core Duties & Responsibilities 

Volunteer Experience

• Welcome volunteer groups at Kanbe’s Markets 

• Provide groups a positive, meaningful sorting experience

• Ensures that quality control standards for sorting produce are upheld

• Work with Volunteer Manager and External Affairs to advertise to volunteers about opportunities to donate and continue to volunteer.

Donation Program

• Greet & load out Hunger Relief Partners as needed

• Assist in packing donation pallets

• Support detailed record keeping of redirected destinations and volume

General Warehouse Operations

• Maintain organization, cleanliness and work flow of warehouse spaces

• Maintain cleanliness of all supplies needed for food redirection sorting (cans, boxes, crates, etc.)

• Manage trash and recycling levels within warehouse

• Collaborate with the Redirection Team to log all incoming produce and units sorted and redirected to respective destinations.

• Provide general support to Redirection Coordinators and Managers in daily operations.

Pre-Employment Requirements:

• Background Check

• Reference Check

• Negative drug test prior to employment.

Compensation & Benefits:

• Starting hourly rate: $20/hour (commensurate with experience).

• Full-time position with health insurance benefits.

• Paid Time Off (PTO) available after 90 days of continuous employment.

Impact Description

Within 1 month you will:

• Finish orientation to the Kanbe’s mission, workflow, staff, current projects and get set up on all Kanbe’s systems

• Ride along with a delivery driver to see our community in person, see our coolers in operation and understand the daily lifecycle of the Kanbe’s operation

• Observe and participate in a volunteer group’s scheduled event at Kanbe’s including: observing a tour and sorting orientation, sorting produce, and participating in a debrief

• Meet donation partners and observe the process of receiving and preparing donations for pick up

Within 3 months you will:

• Aid in tracking all Redirection volunteer hours 

• Provide a welcoming and inviting experience for in-person interaction with donation partners

Within 6 months you will:

• Maintain cleanliness, tidiness and upkeep of sorting area

• Competently answer questions related to Kanbe’s quality control standards

• Communicate the Kanbe’s mission and vision when needed

• Keep accurate records for all Redirection efforts

• Forge strong, personal relationships with Kanbe’s stakeholders, volunteers, Hunger Relief partners and other Kanbe’s staff