Community Engagement Director

Reporting Relationships
Position Reports To: Executive Director/CEO
 
General Description
The Community Engagement Director is a senior leadership role responsible for building and sustaining the operational backbone of Avenue of Life. This position ensures that people, systems, and partnerships function together effectively to advance the organization’s mission of equipping and empowering families toward self-sufficiency. This role places a strong emphasis on volunteer leadership and community engagement, mostly with churches and businesses, while also overseeing volunteer donor and fundraising partnerships, internal operational systems (technology and HR), staff onboarding and development, and external representation of the organization.
 
Responsibilities
Volunteer Operations & Community Engagement
Design, lead, and continuously improve Avenue of Life’s volunteer strategy across all programs.
Develop clear volunteer roles, onboarding, training, scheduling, and supervision systems.
Support individual, recurring, and large-group volunteers from churches, schools, and businesses.
Foster volunteer retention, leadership development, and appreciation practices.

Donor, Church, & Business Partnership Operations
Manage operational aspects of donor and partner engagement, especially with churches and businesses.
Coordinate volunteer days, donation drives, events, and sponsorship logistics.
Support stewardship through clear communication, follow-up, and professionalism.

Organizational Operations & Technology
Oversee systems related to operations, scheduling, documentation, and internal communication.
Lead technology-related operational systems supporting staff, volunteers, and reporting.
Ensure facilities, inventory, and donated goods are managed effectively.

Employee Onboarding, Training, & Development
Design and oversee employee onboarding processes.
Ensure training related to operations, volunteer supervision, and safety.
Support professional development and healthy organizational culture.

External Representation & Communication
Represent Avenue of Life professionally in churches, businesses, community meetings, and events.
Communicate mission, impact, and operational needs clearly to diverse audiences