Redirection Associate - Kanbe's Markets

About Kanbe’s Markets:
Kanbe’s Markets is dedicated to providing fresh, high-quality produce to underserved communities. Our mission is to create a healthier and more equitable food system. As a key part of our team, you’ll help bring this mission to life by ensuring the efficient distribution of produce to our store locations, maintaining the quality of our products, and representing Kanbe’s in the community.

Position Summary
The Redirection Associate will support the Redirection Team by taking a support role in engaging with and managing the volunteer experience at Kanbe’s. This role involves coordinating volunteer activities at the Kanbe’s warehouse, guiding them through the produce-sorting process and other assigned tasks. Additionally, the Associate will assist the Redirection Team with various warehouse duties as needed. This position reports directly to the Redirection Volunteer Coordinator.

Core Duties & Responsibilities
Volunteer Coordination

• Welcome volunteers and ensure a positive first impression at Kanbe’s.
• Deliver an engaging, age-appropriate orientation using Kanbe’s standardized script.
• Train volunteers in Kanbe’s sorting method, quality control standards, safe food handling practices, and warehouse organization.
• Guide volunteer activities to ensure adherence to Standard Operating Procedures (SOPs), particularly for produce sorting and quality control.
• Maintain accurate volunteer attendance records using sign-in procedures.

Redirection Efforts

• Maintain Kanbe’s quality control standards for all processed/redirected produce.
• Learn and teach the quality control guide to volunteers.
• Keep accurate records of all sorted food and its end destination.
• Support service to Hunger Relief Partners and Farm partners.

General Warehouse Operations

• Ensure the organization, cleanliness, and efficient workflow of warehouse spaces.
• Keep all food sorting supplies (cans, boxes, etc.) clean and ready for use.
• Monitor and manage compost.
• Maintain a cleanliness schedule for the Volunteer Center, Sorting room and large fridge.

Required Skills

• Excellent communication and interpersonal abilities
• Strong organizational skills
• Keen attention to detail
• Ability to lift up to 40 lbs
• Capability to operate a pallet jack (training provided)

Preferred Skills

• Experience handling fresh produce
• Certification in electric pallet jack operation (training available if required)

Compensation & Benefits

• Hourly Rate: $20/hour

Benefits

• Comprehensive insurance benefits (health, dental, vision, and life) available from the hiring
  date.
• Paid Time Off (PTO) eligibility begins after 90 days of continuous employment.

Impact Goals

Within 1 Month:

• Complete orientation to Kanbe’s mission, workflow, staff, current projects, and systems.
• Participate in ride-alongs with delivery drivers to observe community operations, cooler functionality, and the daily workflow.
• Observe and participate in a volunteer group event, including:
  • Attending a tour and sorting orientation
  • Sorting produce alongside volunteers
  • Participating in a debrief session
• Meet donation partners and observe the donation receiving and preparation process.
• Learn and understand Kanbe’s quality control procedures.

Within 3 Months:

• Accurately track all volunteer hours.
• Lead volunteer orientations, training sessions, and debriefs.
• Co-manage daily warehouse operations.
• Accurately track and record produce records.

Apply Here: Redirection Associate

Kanbe’s Markets is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Kanbe’s Markets and make a difference in our community by helping provide fresh, high-quality produce to those who need it most.