Volunteer Coordinator

Our History
 
In 1879, Father Bernard Donnelly established Mount St. Bernard’s Orphanage in Kansas City. With that one act of faith, hope and charity, many lives — and a community — were transformed. And, from that humble beginning a strong tradition of compassionate care and social service took root, thrived, and grew to become Catholic Charities of Kansas City-St. Joseph. Catholic Charities empowers at risk people to create a pathway out of poverty by alleviating their immediate crises to create stability; then providing robust support to lift them to dignity and self-reliance. Today, millions of lives have been transformed, in the communities we serve. We have office locations in Kansas City and St. Joseph, Missouri and a Food Pantry in Kansas City, while serving a 27-county region.
 
Our Culture/Mission Characteristics
 
While performing job duties, staff will:

• Follow the Catholic Social and Moral Teachings in all aspects while performing job duties.
• Work collaboratively to achieve goals and resolve conflict to achieve the greater good.
• Respect the diversity of talents and gifts of others and believe in cultivating those to promote personal and professional development.
• Demonstrate compassion and commitment for helping others improve their own lives.

• Work with program and agency directors to identify needs/tasks for volunteers.
• Develop volunteer job descriptions.
• Recruit volunteers from partner parishes in support of programs and department needs.
• Recruit and oversee Lead Volunteers who coordinate activities with other volunteers.
• Conduct outreach to organizations/corporations to engage and recruit volunteers.
• Deepen parish connections via presentations on Catholic Charities and its work to parish organizations.
• Identify and support Parish Catholic Charities Advocates to serve as lead volunteers.
• Conduct background checks and orient volunteers to Catholic Charities agency policies/procedures.
• Provide hands-on training and support for volunteers as they perform their tasks.
• Partner with the Development team to determine volunteer staffing needs for special events, recruit a sufficient number to support these events, and direct volunteers during the events.
• Track Volunteer Services program outcomes and measures via volunteer management software. Ensure accuracy of data and generate reports as needed/requested.

• Manage issues/concerns with volunteers and staff.
• Assist program directors/managers in determining volunteer needs for their program.
• Work well with volunteer staff, ensuring inclusion, diversity and respect for individual talents and abilities.
• Implement Volunteer Appreciation events and activities annually.
• Attract and recruit volunteers via internet resources and effective use of social media and community involvement.

• Participate in Agency and Community Networking.
• Execute annual Christmas adopt a family program (Christmas Shining Star).
• The Volunteer Coordinator may be requested to occasionally represent the Agency at community and/or parish events. May be asked to do community/parish presentations for awareness of Catholic Charities’ programs and to raise funds, recruit volunteers, and encourage food/hygiene product food drives, etc.
• Other duties as assigned by the Manager of Human Resources & Volunteers, Chief Administrative Officer, and/or the CEO.

• High school diploma required.
• Associates degree or 3 years related non-profit or volunteer management experience preferred.
• Degree in human services, liberal arts, theology, pastoral ministry, and others may also be considered.

• Must be able to work independently, manage multiple tasks in high-energy, productive department.
• The ideal candidate will possess experience/knowledge of utilizing volunteer management software, internet resources, and social media to attract, recruit and manage volunteers. Prior experience working with Volgistics, a volunteer management database, is preferred.
• Ability to flex schedule in order to work evenings and/or some weekends for fundraising events, community, school, parish, corporate outreach, etc.
• Above average organizational, written, and verbal communication skills are required.

• ?Lift up to 10 pounds. Reaching laterally and/or above shoulders.
• Stoop, kneel, crouch, and movement throughout office environment and Food Market/Warehouse.
• Extensive use of keyboard.
• Extensive face-to-face communication with others.
• Driving a vehicle to community events, parishes, etc.