Administrative Assistant (Front Desk)
Department: Administration
FLSA Status: Non-Exempt
Supervises: 0 Schedule: M-F 8am-5pm
Rate: $18/hr-$20/hr
Apply here: https://hcm.paycor.com/l/r/B234C4C1
Summary: The Administrative Assistant serves as the first point of contact for visitors, callers, and staff, providing professional customer service and maintaining an organized front desk environment. This role also provides administrative support to the C-Team and works closely with the Executive Assistant to help coordinate schedules, meetings, and other office operations as needed.
Essential Duties and Responsibilities
Front Desk & Customer Service
- Welcome and assist visitors in a professional and friendly manner.
- Answer, route, and manage phone calls, emails, and inquiries efficiently.
- Monitor building access, including security cameras and visitor check-ins.
- Maintain a clean, organized, and well-stocked reception area.
- Assist with incoming and outgoing mail and deliveries.
- Collaborate with the Executive Assistant to provide clerical and administrative support to the C-Team, including scheduling meetings, preparing materials, and coordinating meeting spaces.
- Assist the Executive Assistant with calendar management, internal communications, and office coordination.
- Serve as a primary contact between visitors, staff, and the executive team.
- Prepare and distribute documents, correspondence, and other materials as needed.
- Support event preparation and on-site coordination for internal and external meetings.
- Maintain office supplies and coordinate with facilities or IT for equipment and meeting setup.
- Attend GCI events as needed to provide administrative or on-site support.
- Perform other duties as assigned to support the C-Team and office efficiency.
Qualifications:
- High School Diploma required; Associate degree or higher preferred.
- Bilingual in English and Spanish required.
- 1–2 years of experience in administrative, reception, or office support roles preferred.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and Google Workspace.
- Professional demeanor with strong customer service orientation.
- Availability to work occasional evenings or weekends as needed.
- Ability to pass a background and drug screening.
- Ability to work in a non-judgmental way with a diverse range of people, maintaining a respectful and inclusive culture.
- Reliable transportation required.
Work Environment:
This role operates in a professional office setting. Guadalupe Centers serves a diverse community, including individuals with mental or behavioral health issues. All staff must demonstrate appropriate behavior, emotional expression, and role modeling daily. Hostility, aggression, and inappropriate physical or emotional actions are not acceptable.
Physical Requirements:
The physical demands listed here are essential to this job. Reasonable accommodations will be made for individuals with disabilities. The employee is frequently required to stand, talk, hear, walk, and sit. Occasionally, the employee may need to bend or twist their neck, lift up to 15 pounds, push or lift items, and perform actions such as bending, twisting, squatting, pulling, and standing for short periods. The role also requires close vision for reading and adjusting focus. Additionally, the employee must handle multiple demands and interact with the public and staff.
This job description provides a summary of essential functions and is not a detailed list of duties. Employees will receive specific job-related tasks from their hiring department, consistent with the essential functions mentioned above.
Equal Opportunity Employer:
GCI is committed to a policy of equal opportunity for all employees and applicants for employment without regard to race, religion, color, creed, ancestry, age, sex, gender, national origin, marital status, pregnancy, citizenship, disability, genetic information, veteran status, service member status or any other category protected by federal, state or local law. Preventing discrimination is the responsibility of every employee in the way employees treat and interact with one another. Therefore, GCI expects all work relations to be business-like and professional, free of bias, prejudice, harassment and/or discrimination.
GCI's policy of Equal Opportunity extends to all conditions of employment including, but not limited to, recruitment, hiring, placement, training, compensation, discipline, transfers, separation, layoff, recall, leave of absence and promotion. GCI will not tolerate any discrimination in the workplace, and it is expected that any employee who believes they have been subjected to any practice that appears to be inconsistent with this policy will contact Human Resources. Improper interference with the ability of GCI's employees to perform their expected job duties is not tolerated.
GCI encourages reporting of incidents or concerns regarding discrimination to the Director of Human Resources, so that prompt and constructive action can be taken. There will be no retaliation or adverse action against an employee for raising an issue or complaint pursuant to this policy. The report will be investigated to determine what, if any, responsive action is necessary and appropriate. Any employee found responsible for an inappropriate or discriminatory act will be subject to disciplinary action, up to and including separation.
Job Type: Full Time
Salary Range: $30,000 - 49,999
