Member Experience Director
The Member Experience Director at the Providence YMCA/Ball Family Center will design, lead, and model systems and practices that deliver extraordinary experiences for every member and participant. Emphasis is on the satisfaction of the member and participant’s overall experience from initial engagement and enrollment to continual connection with the appropriate staff, programs, services, and/or small communities. You’ll collaborate across teams to build a welcoming, relationship-based culture that helps
YMCA of Greater Kansas City