Development Administrator

VCP PROVIDES EXCELLENT BENEFITS!!

• Employees pay $0 out-of-pocket towards health, vision and dental premiums
• VCP offers a 401k plan at a 4% match 
• Employees receive 6 weeks of paid time off in addition to major holidays

Veterans Community Project (VCP) Overview 

Founded in 2016 in Kansas City, MO, VCP is dedicated to supporting every man and woman who took the oath to defend our nation. The greatest barrier to ending Veteran homelessness is the revolving door of unstable housing and the frustrating maze Veterans must navigate in order to get basic support. We believe that to be an effective program, the first step is to connect Veterans and the community. VCP created an innovative homeless housing program and outreach assistance that provides inclusive services to aid Veterans in re-claiming control over their lives.

The Team

We, the team members and co-founders of VCP, are connectors, feelers, and doers on a mission to help our kin, our kind. We move with swift, bold action, driven by our mission. We believe in collaboration, community, compassion, and above all, serving Veterans with dignity and respect.

The Role

The Development Administrator will support VCP’s national and local fundraising efforts by supporting administration of development and marketing operations, including database management and analysis, policy and SOP development support, prospect research, and budget management. This role manages and provides organization-wide guidance on VCP’s CRM system for donor and volunteer engagement and ensures continuous improvement through regular data analysis. The Development Administrator will also administer the matching gifts program, provide support as a liaison to local sites for annual fund and community engagement development functions, and ensure alignment with VCP’s financial goals and compliance standards. This team contributor will bring a passion for VCP’s mission and a strong focus on optimizing operational efficiency.   

 Essential Duties and Responsibilities:    

• Conduct regular data analysis, reviewing reports, utilizing automation, extracting insights, and providing recommendations to the national team as well as local sites for continuous improvement in areas such as campaign results & ROI, pipeline management and growth, and CRM system utilization.    
• In partnership with the Development and Marketing teams, assist in the development, documentation, and maintenance of development and CRM-related policies, SOPs, and best practices. 
• Manage and promote VCP’s matching gifts program and software to maximize contributions.   
• Provide operational support and coordination for site-based annual fund and community engagement activities, ensuring alignment with national processes and timelines. 
• Work closely with the Gift Processing Specialist and Finance team on gift processing, including quality assurance of gifts. 
• Manage the donor database, ensuring accurate and timely data entry, maintenance, and reporting; ensure compliance with best practices in data management; lead reporting and analysis across Development and Marketing departments and sites. Conduct quality assurance checks to ensure all activities, including data and gift entry, meet VCP’s standards and goals.   
• Manage HQ phone coverage and provide administrative support to donors, including handling payment inquiries and ensuring timely follow-up and resolution. 
• Lead the organization’s prospect and donor research using tools available, including CRM data, research software (DonorSearch), and online searches, by conducting wealth screenings, background research, and donor capacity/affinity analysis. 
• Maintain and update the donor database (CRM) with prospect information, notes, segmentation tags, etc.  
• Generate new prospect lists, identify new leads, and help refresh portfolio pipelines across the organization. 
• Support reports, dashboards, and metrics for leadership regarding prospect progress and portfolio health.  

Competencies and Areas of Expertise Include:    

• Passion for VCP’s Mission: A deep commitment to the mission of VCP and the veterans it serves.   
• Bachelor’s degree or equivalent experience required. A minimum of five years of experience in nonprofit development work is essential.   
• Exceptional interpersonal skills with a strong focus on relationship-building, self-awareness, and effective communication.   
• Advanced knowledge of nonprofit donor CRM systems such as Raiser’s Edge, NEON, Salesforce, or Virtuous.   
• Basic knowledge of budgeting and accounting principles and practices.   
• Advanced technical skills in Microsoft Office (Word, Excel, Outlook, PowerPoint) and social networking platforms. Ability to leverage technology for research and communication.   
• Basic knowledge of budgeting and accounting princiiples and practices.
• Self-motivated with a strong drive to set, attain, and surpass goals, with minimal supervision.   
• Ability to work with and train employees and volunteers to meet organizational goals.   
• A strong commitment to maintaining the confidentiality of information, records, and materials.   
• Provide excellent customer service to internal and external stakeholders, demonstrating flexibility and adaptability in a fast-paced environment.   
• Exceptional organizational skills with attention to detail. Ability to manage multiple projects simultaneously, using resources effectively to achieve goals.   
• Must be able to engage constructively with other members of the VCP team, contributing to the overall success of the organization.   

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description. Any essential function or requirement of this job will be evaluated as necessary should an incumbent or applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation(s) for the specific disability will be made for the incumbent or applicant when possible.

Veterans Community Project is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, pregnancy, sexual orientation, gender identity, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All VCP employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.