Enrollment Coordinator

Crossroads Charter Schools is looking for highly effective, highly qualified and highly motivated individuals to join our organization. Ideal candidates will have experience in urban education and be committed to our four core values: High Expectations, Real World Learning, Creative Culture, and Belonging.

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Job Description: Enrollment Coordinator

Direct Supervisor: Marketing and Communications Manager or designee

School Summary:

At Crossroads Charter Schools, we…

• Develop school environments where all students are actively and meaningfully engaged in rigorous instruction and authentic learning tasks.
• Interrupt the “school to prison pipeline” – policies and practices that are directly and indirectly pushing the most at risk students out of school and on a pathway to the juvenile and criminal justice systems.
• Engage families as partners in meaningful ways.
• Build the capacity of diverse teams that are more reflective of our students.
• Nurture an open, collaborative, and trusting environment because the work is enormous, deeply personal, emotional and often difficult. 
• Engage in on-going job embedded professional development through co-teaching and co-planning

Position Summary:

The Enrollment Coordinator is an innovative, compassionate and mission-oriented staff member who will lead Crossroads Charter Schools’ internal and external enrollment process. The Enrollment Coordinator reports to the Marketing and Communications Manager.

Primary responsibility is to drive the student enrollment and re-enrollment process, while creating and maintaining student enrollment records. This position requires attendance and participation in evening and weekend events.

Position Responsibilities:

• Collaborate with Community Engagement Coordinator and Marketing and Communications Manager on enrollment needs and strategies. 
• Drive efforts towards reaching enrollment goals and benchmarks each year. 
• Own the student enrollment system and integrity of the process, including procedures and logistics.
• Maintain student enrollment system data, manage lottery, waitlist, and verify accurate and complete student registration.
• Ensure timely communication and support for all families with enrollment and re-enrollment.
• Lead re-enrollment efforts ensuring clear communication, support, and collaboration with school teams; resulting in 80% or higher student retention. 
• Update reports and trackers to reflect current district numbers, open seats, pending offers and registrations.
• Validate and update new and returning student enrollment records including verifying addresses on documents uploaded by students’ family member and lunch status.
• Send instructions, reminders and assist families with providing documents and completing all required forms.
• Ensure accuracy of new and waitlist applications.
• Complete records requests for elementary schools.
• Attend related meetings including SchoolAppKC, Avela and school lottery.

• Participate in meetings, training and professional development.
• Meet professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, coordinating, etc.
• Act in a professional and ethical manner at all times and comply with school policies, procedures, and expectations.
• Perform other duties and responsibilities as assigned by the supervisor. 

Skills and Qualifications:

• Bilingual in English and Spanish desired
• Completion of high school/high school equivalency 
• Previous experience in enrollment or other related fields preferred 
• Demonstrated success in the areas of records management/data entry
• Knowledge of student enrollment/data management systems preferred
• Desire to continue professional development
• Excellent organization skills and an ability to coordinate multiple tasks and activities
• Outstanding verbal and written communication skills and an ability to keep multiple stakeholder groups, including parents, teachers, staff, volunteers and partners, informed of critical issues, activities and schedules.  
• An ability and enthusiasm for promoting the school and its mission to a broad and diverse group of people.
• Excellent work ethic, positive attitude, flexibility and willingness to perform tasks assigned
• Demonstrates ethical behavior and confidentiality of information about students and families in school environment and community.
• Must pass an extensive background check.

Education and Experience:

• Bachelor's degree preferred in marketing, business, communications or related field and/or other courses relevant to the job description.
• Experience working in schools or other social service providers, and a familiarity with public education in Kansas City is preferred.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This job requires that the employee be able to: sit, stand, walk, speak, hear, use hands, fingers, reach with hands and fingers; bend, stoop, lift objects of at least ten pounds.  Job requires the employee occasionally to stoop, kneel, crouch.  Visual ability requires mono and color vision, close vision, distance vision, depth perception and ability to adjust focus. 

COMMUNICATION: Maintains communication with teachers, other school personnel, and parents/guardians to enhance cooperative action which will meet the educational needs of students.

Provides health services, information, and counseling in an effective and positive manner to enhance the health and wellness of the school community.

Completes accident/incident reports for students/staff.

Compiles data for statistical purposes.

Maintains confidentiality regarding educational records.

ORGANIZATION: Must be able to organize lesson plans in a manner understandable to students/parents.  Maintains a daily log of school/staff visits and documentation.                                             

Maintains the daily environment of the health office facility and supplies.                         

Utilizes existing technology effectively in the performance of duties.                                  

Performs other related work as required.    

REASONING ABILITY:  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

LANGUAGE SKILLS:  Ability to read and analyze and interpret general professional journals, technical procedures, or governmental regulations.  Ability to write reports, general curriculum and learning theories, correspondence, and protocols.  Ability to effectively present information and respond to questions from groups of administrators, staff, parents, students, and the general public.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually loud and is a standard acceptable level for this environment. Is directly responsible for students’ safety, work output and well-being.

OTHER SKILLS and ABILITIES: Ability to apply knowledge of current research and theory to instructional programs; ability to plan and implement lessons based on division and school objectives and the needs and abilities of students.  Ability to establish and maintain effective working relationships with students, peers, parents and community; ability to speak clear and concisely in written or oral communication.

All applicants must apply on the Crossroads website at:  http://www.crossroadsschoolskc.org/careers

Key Working Relationships in Addition to Supervisor:

Teachers, Students, Parents, Volunteers, Office Staff, Support Staff, Principal, Assistant Principal, Superintendent, Marketing and Communications Manager, and Chief Operations Officer.