Business Manager - Pharmacy of Grace, Inc.

Business Manager

Pharmacy of Grace, Inc.
Reports To: President & Chief Executive Officer
FLSA Status: Full-Time, Exempt
Location: Kansas
Status: Nonprofit 501(c)(3) Charitable Pharmacy

Organizational Overview
Pharmacy of Grace is a 501(c)(3) charitable pharmacy with a vision for all people, regardless of age, race, national origin, ethnicity, gender, religion, disability, or sexual orientation, to have affordable and sustainable access to prescription medications and pharmacy services that optimize health in our community. Most of all, we will provide hope, often at very dark times.
The mission of Pharmacy of Grace (POG) is to improve access to prescription medication for uninsured and underinsured individuals and to increase the number of prescription medications, many times at no cost, available to vulnerable populations in Kansas.

Key Responsibilities
Financial Management & Accounting

• Oversee daily accounting operations, including insurance payments, EFT transactions, paper checks, rebates, and adjustments, performed by the Accounting Coordinator.
• Ensure accurate documentation and reconciliation of financial transactions across internal pharmacy systems, SupportKC reports, and bank statements.
• Review and resolve escalated discrepancies with third-party vendors, payers, and insurers in collaboration with the Accounting Coordinator.
• Supervise financial reconciliation processes to maintain accuracy, compliance, and audit readiness.
• Coordinate with SupportKC to ensure timely and accurate recording and reporting of all financial activity.
• Oversee financial tracking and reporting for charitable grants, ensuring proper allocation, compliance, and documentation.
• Review, interpret, and summarize financial reports prepared by SupportKC for the President & CEO and Board of Directors.
• Participate in annual budgeting, audit preparation, and financial reviews, providing leadership and analysis.

Administrative & Operational Management

• Oversee administrative systems and workflows, ensuring efficiency, consistency, and internal controls.
• Manage vendor relationships, contracts, and insurance renewals to ensure organizational accountability and cost effectiveness.
• Manage the organization’s business and healthcare insurance policies and retirement plan, coordinating with brokers, vendors, and leadership as needed.
• Ensure organized and compliant maintenance of business records, invoices, and receipts.
• Provide oversight for grant-related financial documentation, working collaboratively with program and administrative staff.
• Identify, recommend, and implement process improvements to strengthen operational effectiveness and financial accuracy.
• Ensure administrative and financial procedures align with internal policies, regulatory requirements, and nonprofit best practices.

Human Resources Support

• Oversee payroll processing and benefits administration in coordination with SupportKC and external vendors.
• Maintain personnel records and support onboarding, orientation, and offboarding processes.
• Help ensure compliance with HR policies, employment laws, and internal procedures.
• Serve as a primary administrative point of contact for staff questions related to business operations.

Strategic and Organizational Support

• Partner closely with the President & CEO on policies, budgets, and procedures that enhance operational and financial sustainability.
• Support grant reporting and financial documentation for funders and the Board of Directors.
• Contribute to organizational planning and identify opportunities for growth, efficiency, and improvement.
• Foster a collaborative, transparent, and mission-driven organizational culture.

Qualifications

• Bachelor’s degree in Business Administration, Accounting, Finance, or related field, a Master’s degree or CPA is a plus.
• Three to five years of experience in business management, accounting, or nonprofit administration, preferably in healthcare or community-based organizations.
•  Proficiency in QuickBooks Online and Microsoft 365, including Excel, Word, and SharePoint, familiarity with AI platforms is a plus.
• Strong understanding of accounting principles, internal controls, and financial oversight.
• Excellent organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities with integrity, discretion, and attention to detail.
• Commitment to ethical practices and alignment with the mission of Pharmacy of Grace, Inc.

Competencies
• Financial accuracy and accountability
• Administrative and operational management
• Strategic thinking and problem-solving
• Integrity and confidentiality
• Collaboration and communication
• Ensure patient privacy and confidentiality as regulated by HIPPA guidelines
• Adaptability in a small nonprofit environment

Compensation
•  Salary range of $70,000–$90,000, commensurate with qualifications and experience