Venue Maintenance Manager
Role Title: Venue Maintenance Manager
Reports to: Director of Venue Operations
Supervises: Maintenance and Custodial Technicians/Seasonal Facilities and Housekeeping Teams
Classification: Full-Time/Exempt
Pay Grade/Salary Range: Grade 5/$56,727 - $66,654
Starlight is Kansas City’s oldest and largest outdoor performing arts venue, stewarding a $20M+ annual budget and a year-round staff of 45+ full-time employees alongside hundreds of seasonal team members and volunteers. As a civic treasure and cultural destination, Starlight presents Broadway musicals, concerts, special events and community programming that collectively reach hundreds of thousands of guests each year through approximately 100 events annually.
Role purpose: The Venue Maintenance Manager is responsible for overseeing and supporting all physical operations and maintenance of the venue, ensuring consistent functionality and cleanliness for daily and event-based operations.
Required Accountabilities & Deliverables:
- Embraces Starlight’s mission, vision, and values.
- Manage full-time maintenance, custodial and part-time seasonal facilities teams.
- Assist in interviewing, hiring, training and conducting performance evaluations.
- Oversee preventative, routine, and unscheduled maintenance.
- Manage all event changeovers, set-ups, installation and removal of retractable seating, and other event-based needs.
- Develop and adhere to standard procedures for maintaining the facility and upkeep of venue and all associated assets.
- Manage all daily venue and event housekeeping.
- Coordinate and/or conduct all facility inspections, waste and recycling collection, separation, and removal.
- Coordinate and supervise outside contractors.
- Order and document supplies, material and equipment procurement.
- Adhere to all organizational safety policies and procedures while performing within OSHA guidelines.
- Management of the automated controls system, work orders and preventative maintenance.
- Maintain the maintenance shop and storage areas in a clean, orderly, safe, and secure fashion.
- Manages overall snow removal within the boundaries of the venue.
- Serve as a point of contact for venue emergencies such as fire alarms, security alarms, etc.
The above listing is not all-inclusive; other duties may be assigned to meet the evolving needs of the organization.
Preferred Skills and Abilities:
- Knowledge of management principles and best practices.
- Exhibit excellent critical thinking, problem-solving, and organizational skills.
- Working knowledge of the operation of equipment such as forklifts, pallet jacks, tools, fire hydrants, power washers, fountains, plumbing, electrical, building automated controls, floor scrubbers, etc.
- Awareness of safety/risk management procedures.
Preferred Education and/or Work Experience:
- BA/BS Degree or equivalent work experience of 3 – 5 years of facility/operations management.
- Knowledge of and ability to work on HVAC, plumbing, and electrical.
Other Working Conditions:
- Ability to lift and carry a minimum of 50 lbs.
- Ability to crawl, crouch, balance, stoop, kneel, or stand for long periods.
- Ability to use ladders up to 30 ft. and work comfortably at heights exceeding 25 ft.
- Able to work outdoors in all weather conditions.
This role is an indoor and outdoor job with a varying work week schedule of 40+ hours per week but these hours may vary depending on weather, events, holidays, and other factors.
Job Type: Full Time
Salary Range: $50,000 - 74,999
