Outreach Navigator

Job Description
We are seeking an enthusiastic, self-motivated, results-oriented individual to serve as a primary point of contact for persons experiencing homelessness seeking services through the Coordinated Entry System (CES) which provides a streamlined ease-of-access to homeless services. This person will have the sole responsibility of providing day-to-day support to persons on the By-Name Registry List (BNL) which serves as a waiting list for those seeking permanent housing.  

Required Skills/Abilities:

• Understand the complexities of working with the homeless population. 
• Be able to adapt to an ever-changing environment. 
• Have exceptional self-management and organizational skills. 
• Perform simultaneous tasks. 
• Exhibit professionalism always. 
• Work well within a team. 
• Exhibit strong verbal and written communication skills. 

• Provide By-Name Registry list status updates upon request.
• Assist with obtaining crucial documents prior to housing placement i.e. social security cards. 
• Maintain contact with clients to the greatest degree possible  
• Assist clients with obtaining needed resources. 
• Assist clients with navigating the homeless services system. 
• Conduct Vulnerability Assessments upon request. 
• Work closely with partnering agencies. 
• Actively network and research resources and connect clients to those resources to help them stabilize. 
• Complete data entry into mandated HMIS system and internal data systems 
• Work closely with other program staff to ensure supportive services are in place for clients. 
• Provide support to ensure clients are transitioned into stability. 

• Complete monthly in-house reports 
• Utilize Caseworthy HMIS as prescribed. 
• Produce/create other reports as requested. 

• Attend placement team meetings and others as requested.